Barbara Hairston, US DOT
To Whom It May Concerns:
I would like to take this time to commend Ms. Stephanie Mays on her assistance to me. Recently, I was hospitalized and Ms. Mays visited me in the hospital and advised me on how to submit information for an insurance claim.
Initially, I had contacted Ms. Mays concerning insurance for my husband. She took the time to explain the various types and what she felt would be beneficially to us at this time in our lives. She later assisted when I need insurance for my daughters. I can say without hesitation that she goes beyond what is expected and I would recommend her services to anyone who asks.
Thank you for your time.
Barbara J. Hairston
Office of Facilities, Information
and Asset Management,
To who may concern;
I am writing to you to say thanks for walking me thru a process that I have been avoiding for years… and I mean years. Ms. Mays was referred to me by a co-worker. Being a little hesitant at the time because I did not want to rock the boat (change) but knew that I should re-visit my financial affairs. Stephanie made it very easy to make that switch by walking me thru areas that I did not want to touch or disrupt. Immediately she identified a area that saved me approximately $100 per pay period. Being a single parent that savings was channel in a different direction and was able to take care of a pressing issue. There was another area she brought to my attention which I was able to start a courage with another small adjustment and I just want to say thanks for all your help and plan on keep you around as my financial advisor.
Thanking you for all you do.
As a 28 yr Federal Employee, including 7 years with the Department of Veterans Affairs, it was brought to my attention how much money my family would lose; if the LORD would allow me to live to age 70.
Changes had to be made to my Federal Benefits Package.
Your Agent Representative: Ms. Deborah D. Moody of the Globe Life and Accident Insurance Company, made a very informative and impressive presentation of the Federal Benefits Package.
I never knew that my family would lose so much money when I die: unless changes are made by me now.
Changes are being made.
Your Insurance representative: Ms. Moody has saved me (my family) a lot of money.
To enhance and retrieve the funds my family could lose, changes have been implemented to my FEGLI contribution, and with great anticipation, if it's the Lord's will, I'll be taking all my money out of the TSP and investing in an: Annuity (United American or Globe Life and Accident Insurance Company).
Angelia T. Ames, U.S. DOT/OST/M-91 Docket Operations
Stephanie Mays has provided me with so much information in regards to my financial well being for the future. She's help me with life insurance, disability insurance, and a retirement plan for my future. Stephanie is always available to answer your calls and meet your needs as to your financial well being. It has truly been a pleasant experience working with Stephanie.
Russell L Dillard,
US Army Retired
I would like to thank Mr Charlie Scott and his team of professionals for the expert advice in the handling of my financial portfolio. Even in this volatile financial market I am profiting because of their
guidance. This is an experienced team you can trust and rely on to
help you make the right financial choices.
I Darlene Eddy-McDuffie want to express my sincere appreciation for the work ethic that was bestowed upon me and my family by Mr. Augusteen Cowan during our time of need. I just want to express working with Mr. Cowan has been very enlightening. I would recommend Mr. Cowan to all of my family and friends. As you know I lost my husband William McDuffie on August 10, 2005, and when it was time to do the insurance process it was foreign to me, but thanks to Mr. Cowan, who was so patient and comforting and so understanding. He saw to it that he personally took care of all the leg work that I was unable to do. I put all my confidence in him and he did not let me down. I commend your organization for having employed nothing but the best, I don’t know what I would have done without him. I thank him, my family thanks him, and I look forward to working with him in the future.
Dept. of the Army
I am writing this letter of recommendation regarding Ms. AV James. I decided to write realizing that people normally write letters of complaints in unhappiness but rarely do they take the time to share compliments. I decided to break this trend and write a letter of recommendation for what I believe is a rare commodity in Corporate America’s Model Employee.
I have been a Globe Life Policy holder since 1986. My agent departed the company years ago so I had no personal account representative to manage or service my account.
I received a phone call from a Globe Life representative approximately a year ago notifying me that I was without an agent. An appointment was schedule with Ms. James. She arrived at my workplace (The Hoffman Building) on time, thoroughly prepared, reviewed my policies, found a error in an existing policy, filled out the proper paperwork to correct the error and immediately notified the company to issue an amendment to the policy. The correction was made without haste and in a very timely manner. She also discussed other plan options applicable to me which was extremely helpful as I contemplate retirement.
Two months ago I sought to refinance my home. I need some funding to close. I called her and requested a review my policies for the loan value. Within a day I received an email from her with the answer. She process the paperwork required in a very timely manner. Within a week, I had checks in hand. She took it upon herself and was proactive in expediting the request anticipating my rapidly approaching closing date.
Due to the above 2 very pleasant experiences, her availability whenever I have any concerns, and her timely responses, I believe she is one of the most professional agents I have had the opportunity to have service my account. I am totally impressed with her work ethics. Her professionalism, expertise, attention to detail and can-do attitude sets her far above the rest.
I strongly recommend her to anyone seeking an agent. I recommend her for her great attitude and professionalism. Her attitude is a reflection of her. I strongly recommend her for consideration in areas of higher responsibilities within the Globe Life possibly at the supervisory level which she has earned.
How was your experience with FCPC? Let us know.